We are beyond excited to announce that RCC will reopen our doors as of Tuesday, May 26th! We recognize this has been an extremely difficult time for all of you and appreciate all of your patience with the process of either getting your appointment rescheduled, delaying your visit or assisting you with skincare while we have been closed. We are so fortunate to have such amazing patients and staff -you are what has made this wait worth it! With that being said, a lot has changed since we saw you last. As we come to terms with our new normal, we do have to adjust some of our policies and protocols for your safety as well as our own. We want to update you on our office, its measures in re-opening, and the steps we are taking to ensure we do everything possible to keep everyone healthy and safe.
While our office has been closed, our staff has spent significant time and effort on continuing best practices to resume the delivery of aesthetic care. Due to the nature of our work on the face, we understand that oral and nasal transmission of the virus is the largest concern since this is the area we are working, some changes to our care delivery are necessary. The information on this is continually changing, and we remain committed to staying as up-to-date as possible.
As mentioned above we will begin reopening on Tuesday, May 26th slowly at first and then with some increased volume over subsequent weeks. We will be following rigorous scheduling protocols and because of that, we ask for your patience. We have had to cancel thousands of appointments during this closure, and we know that there is a strong desire to get your treatment back on track as soon as possible. We are more excited than ever to get things back to normal, however our office will not be as efficient as we have been used to being in the past. Adhering to reduced patient volume does benefit everyone. Our staff will have to be very firm in our processes and procedures as well as in scheduling. All of the following information has been well-thought-out and reviewed countless times by Dr Robertson and his staff.
Dr. Robertson is a Double Board Certified expert in facial plastics. Specializing solely on facial aesthetics allows Robertson Cosmetic Center to maintain extremely high industry standards and have the most experienced and dedicated staff in the area.
We have a convenient on-site surgicenter that offers our surgical and non-surgical patients privacy and anonymity. During your time with us, expect the highest standards in patient care within a safe, comfortable and convenient location.
Robertson Cosmetic Center is proud to call Middleton and Sun Prairie home. We believe with that privilege comes a certain responsibility and we are devoted to serving our communities through various outreach opportunities.